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Will my document be edited by a native-English speaker?

Please be assured that all of our editors are experts in the English language with years of professional
experience in the field of English editing and proofreading. At ProEdit, editors require language expertise
that far exceeds simple native-English proficiency. Extensive knowledge and an assortment of specific
skills are necessary, and we provide access to comprehensive courses for those interested in continued
professional development. Indeed, a typical ProEdit editor has two or more degrees, 15 years of
professional experience, and is published in his or her chosen field.

Can I write my document in my native language? Can you translate my document into English for me?

ProEdit’s editors are all experts in the English language, and this is why ProEdit can only accept
documents written in English. As the foremost company in English editing, we require a document
written in English in order to provide our editing services. We are not a translation company, and we
cannot translate documents from other languages into English. Your English document does not have to
be perfect, as our editors are experienced in handling ESL writing and can provide the guidance and
editing you need in order to produce a high-quality English document.

I need help with making sure this conforms to a specific style guide (APA 6th Edition, MLA, Turabian, Chicago Manual of Style, etc.). Could you help?

No problem. Just tell us what style guide we should refer to when you place your order, and our editor
will ensure that the style guidelines are applied consistently throughout your document. The style
guidelines are typically applied to the citations and references. If you want them applied to other
elements, such as the headings, figures, and structure, please make sure to let the editor know that you
want these elements revised when you place your order. Visit our Academic or Student page for a
complete list of available services.

What kinds of things do you edit?

We specialize in editing a wide variety of document types, providing academic services, student services,
ESL services, author services, business or corporate services, and personal services. We have experts on
staff in every field and genre, and since we’ve been in business so long, we’ve seen just about every
different type of document there is. So no matter your subject or field, rest assured that we have
someone who can edit it. If you’re not sure what service is the most appropriate for your needs, please
feel free to contact us or talk to us via Chat.

What are your business hours?

Our website is open for orders 24 hours a day, seven days a week. Our editing professionals are on duty
24/7. Our administrative staff is available between 7 a.m. and 10 p.m. EST (GMT -5); we generally
answer all emails within 24 hours, if not sooner.

Do you guarantee your work?

ProEdit stands by its work and guarantees that the work will meet the company’s high standards. Our
quality processes are certified by ISO to guarantee that client concerns are investigated immediately. If
you are not happy with our work, please tell us; you can use the contact form or fill out the feedback
form on your order pickup page. We will investigate your concerns immediately; if there is an issue with
the work that has been completed, we will take all appropriate measures to address the concern.

My documents are private and personal. Will they remain confidential?

Your documents are never stored online and can only be downloaded from our secure servers. Only
ProEdit employees and editors have password access to our order system, and they are required to sign
a confidentiality agreement. ProEdit uses 256-bit SSL or higher encryption for communications between
your computer and our site. Please be assured that we never sell or trade your personal information.

I have trouble with English expressions. Can you help?

ProEdit’s experts will be happy to help. Not only will our editors make sure that your writing is correct
and clear, they will ensure that it uses appropriate English expressions and sounds natural to native
speakers. Our editors will help you choose the right words to communicate your ideas. You can get
started today.